We have a 12 hour cancellation policy for group classes. If you cancel within the 12 hours it is considered a 'late cancel' and you will lose the class credit from your account. If you cancel before the 12 hours the class will be credited back to your account. If you are signed up for class and do not show up it will be considered a 'no-show' and you will lose the class credit from your account.

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We have a 24 hour cancellation policy for our private and semi-private sessions. If you cancel or reschedule within the 24 hours it will be considered 'late' and you will lose the credit from your account. If you cancel or reschedule outside of the 24 hours it will be credited back to your account.

For safety and to avoid disruptions to class, we do not permit entry for arrivals later than 5 minutes after the start of class. If you are signed up for class and arrive more than 5 minutes late it will be considered a 'no show' and you will lose the class credit from your account.

If a class is full we recommend joining the waitlist. If you do not get a spot in class the class will be credited back to your account. If a spot opens up the waitlist notifications will go out in order.

If you are booked for a class and you waitlist yourself for another class on the same day you will be charged for both classes per our 12 hour cancellation policy.

All sales are final. No refunds or exchanges will be issued for confirmed and processed purchases by the client. Please reach out to info@pilatesbklyn.com with any questions or concerns.

Grip socks are required for reformer classes and are available to purchase in-studio.

At Pilates BKLYN we are committed to providing a safe and supportive space for our community.  In order to uphold this we have a responsibility to hold our staff and students accountable for all actions and speech while at our studio and any associated gatherings.  We have a zero tolerance policy for discrimination, harrassment, hate speech, or unsolicited and disrespectful commentary directed at any staff or members.  Violations of this policy will not be tolerated.

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If you or someone you know has witnessed, experienced, or become aware of an incident in violation of this policy please escalate to management by emailing info@pilatesbklyn.com.  In the event there is a violation of this policy, management reserves the right to take appropriate action including but not limited to disciplinary warning, probation, and termination of membership / employment.

Pilates BKLYN utilizes audio and video equipment on-site for security purposes

Pilates BKLYN welcomes expecting and new moms to participate in a private or group-class setting.  Please let us know if you are expecting or recently gave birth so we can provide the best instruction applicable to your condition.  At times, depending on demand, we may have specific pre and post natal classes avaiable - please check our class schedule or email to inquire at info@pilatesbklyn.com

If you are pre-natal and an existing client, please let us know as soon as you feel comfortable so we can provide appropriate instruction and modifications where necessary.  You may continue to join group classes to your level of comfort.  However, as you progress in your pregnancy we would not recommend taking Advanced, HIIT, or Strength classes as these more strenuous and challenging classes are not appropriate to accommodate later term pregnancy.

If you are pre-natal and a new client, we require previous experience with and knowledge of Pilates before joining a group class.  If you are new to Pilates, we recommend scheduling private sessions to ensure your safety.

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If you are post-natal please confirm permission from your doctor to return to physical movement.